Your results are in! Here's your personalized ER/Q Maturity Model results
Your organization is a Level 1 of 4.
This is how your organization currently ranks on the Employee Relations Maturity Model. Below is your full assessment, what these results mean, and actionable steps you can take today to get to the next level. Download your full assessment to share these insights with your organization's stakeholders today.
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Level 1: Dedicated Defenders
Your team is at the beginning of this Employee Relations Process Improvement Continuum journey, where most teams start! You’ve got a lot of work ahead of you, but relax – ER as a function was born from the lessons learned by people who jumped in to help just like you.
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What do my results mean?
A high ER/Q is built by data-driven insights and proactive decision-making across your entire organization.
You and your team are likely members of a larger HR function who are being called in on a transactional basis to wear different hats and clean up the mess after issues arise. Instead of standard templates, your processes can vary according to who handles cases and how they have handled past experiences.
An overall lack of consistency in policy application means that whoever brings the most past experience to the team is using it to guide processes in real-time. Decision data is not available because cases aren’t formally tracked. Your team’s focus is on avoiding risk and protecting the organization. To say the least, it’s hot in here!
What are the opportunities?
Here are current scenarios signify that your organisation is ready to advance to the next level in ER Maturity Model.
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Because of paper processes, investigations require excessive time to ‘back into documentation.’
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Executives are continually asking questions you can’t answer.
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Managers repeatedly request the same help, keeping you from scaling your capabilities to larger issues.
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Claim frequency and costs are rising, including charges from outside agencies such as state unemployment and the EEOC.
What's next?
Here are current scenarios signify that your organisation is ready to advance to the next level in ER Maturity Model.
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