Here is the story of HR Acuity

when hr acuity was founded...

our focus was on conducting neutral workplace investigations using our proprietary 3 Step investigation methodology.

Time and time again, our clients would inquire about getting access to our comprehensive and consistent process for conducting investigations within their organizations.

3 Step Process


HOW you conduct an investigation can be the difference between:

Getting everyone back to work quickly…or reduced productivity and morale.

Fair and appropriate remediation…or a front-page headline

Preserving your company’s reputation…or eroding the value of your brand

A summary judgment for your company…or a huge damage award to the employee

Combining client demand with a proven process

and years of investigative experience, Debbie Muller, began to sketch out the first rudimentary designs of HR Acuity On-Demand. A short time later, Debbie hosted her first focus group at her dining room table, sharing her vision and designs with well-regarded HR colleagues who enthusiastically provided her with positive inspiration.

Many brain-storming sessions and a strong technology team later, HR Acuity On-Demand officially launched in May 2009 and was almost immediately named Top Product of the Year by Human Resource Executive Magazine.

Today, HR Acuity On-Demand has several industry focused products and a solution to fit every organizational need or size. Our SaaS model allows our clients to use our full-service consulting services while also applying our proprietary process to their employee relations and compliance issues from inside the organization.


Client Stories

Over the past several years, we’ve experienced consistent growth. With over 760 locations in 45 states, HR Acuity has made it so much easier for my team to provide effective field support on HR related issues to our managers and associates. Our senior leadership team loves HR Acuity and the info it captures. The monthly and ad hoc reporting provide key metrics, including topic and tracking information, which helps drive strategic discussions on risk mitigation or areas for improvement.

Jamie Kerkhoff
PHR Manager, Employee Relations
National Vision

Prior to partnering with HR Acuity, our employee issues were treated as individual events. HR Acuity not only provides us with the technology to record and track incidents, identify trends and create visibility to potential areas for improvement, they have helped us design and implement a standardized process to ensure fair and equitable treatment across the organization. HR Acuity offers far more than software. The HR Acuity Team engages with us to complement our HR team and offer a full-service solution.

Michael DeCicco
Director, Leadership and Organization Development
KONE Corporation

HR Acuity helps us keep our investigative information together and accessible. Some of the benefits are the ability to have information at our fingertips and the reporting gives our managers valuable insight into the issues that arise in our business.

Christi Farrow
Executive Director of HR and Payroll
Prestige Maintenance

I operate in a highly structured, heavily unionized environment, HR Acuity has the flexibility to fit seamlessly into our processes while enhancing our end product. HR Acuity On-Demand allows me to easily track and understand the employee issues that are trending across my organization and keep senior leadership informed as well.

Sharon M. Picus
Executive Director, Department of Human Resources
Kutztown University of Pennsylvania